Tingbo Hotel (Changning Yizhong Store)

This hotel has a great environment and the service is super considerate. It is worth recommending

Stayed for one night during the trip. The room was newly decorated but there was no odor from the decoration. Each room had its own air conditioner. There were different kinds of supper every night and they tasted very good. The facilities were very complete. The staff provided excellent service, very enthusiastic and thoughtful, helping to upgrade the room for free and arrange late check-out. The breakfast is very rich, the noodles and cold dishes are delicious, and the dining environment is very good

The service was terrible. I live on the 9th floor, and there was a very loud banging noise from the floor above in the morning. When I checked in the night before, I emphasized to the front desk many times that I must arrange a quiet room, and repeatedly asked to confirm whether there would be any noise upstairs. She said that the conference and restaurant on the highest floor of the 9th floor accommodation would not be noisy, but when I asked her about restaurants and meetings in general, she said no. As a result, I couldn't sleep the next day because of the noise. There were many empty rooms, and we were arranged to a room close to breakfast. We repeatedly requested to be moved to a room not close to the restaurant, but we were moved to a room opposite the restaurant. The next day after checking out, she realized she forgot to take something with her. Another front desk clerk was on duty, so she asked her to swipe her card and go up to get it. However, the door could not be opened because she swiped the wrong room number. . . When I asked her to get a room card, she was very slow and made her wait for a long time. The aunt who came to open the door had a gloomy face the whole time. The room rate was more expensive when I booked it, and then it dropped. They didn't remind me to cancel or rebook, but just said they would give me two breakfasts. However, it was still more expensive than the original price, which was very dishonest.

Really speechless, the price is no different from other places, but the service is much worse, the elevator faces the outside and is dirty, and the laundry service requires you to do the laundry yourself. . . After reluctantly talking for a long time, he agreed to wash. . . The breakfast together takes an hour and a half, starting at 7:30 and ending at 9. By the time we finish breakfast, we have missed everything. . . Off the big score

The shop assistant helped me take the clothes to be washed the night before, and said that they would be dried and delivered to the room the next morning. However, when I called them at 11 o'clock the next day, they were never delivered, and they were still wet! ! ! I will never stay here again.

Room hygiene, quilt cover needs to be improved